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provided to participants not placed upon completion of retraining activities as well as participants receiving basic readjustment services only, Contractor shall ensure that no less than 70% of total participants are placed in permanent unsubsidized employment. 11. Provision of Support Services Participants requiring support services (e.g. transportation assistance, child care, medical services, etc.) will be provided these services through resources and referrals determined appropriate by Contractor's Case Managers as allowable under the Job Training Partnership Act. Contractor shall refer participants to non -financial services, when appropriate and possible. Termination of Partici ant If a participant decides to drop out of the program or if the Contractor determines that a participant can no longer benefit from the program, the participant shall be terminated and, if possible, an exit interview conducted prior to termination. The purpose of this interview shall be to counsel participantabout other agencies and resources which may be of assistance. Contractor shall retain a written record of termination counse- ling in the participant's file, including specific reasons for termination, including any disciplinary action taken. Follow-up Services Contractor shall maintain continuous contact with participants who have terminated from retraining and basic readjustment services and record follow-up and services provided at 30, 60, and 91 day intervals to ensure placement and retention into permanent unsubsidized employment at no less than 20 hours per week. STAFF RETRAINING ACTIVITIES(Retraining Referral FormlRetrainin Voucher f. 1. Development of and Referral to Classroom Training O ortunities In the event displaced worker participants need classroom training which is not currently on the SBSDA / PAN Vendor List, Contractor shall assist in identifying and soliciting bids from vendors, or commercially available training packages in accordance with the participant's ISS and the SBSDA/PAN procurement procedures. Such bids will be reviewed and approved by the SBSDA/PAN for contract development and execution. Training costs shall be reimbursed by the appropriate SBPIC/PAN in accordance with tuition reimbursement contracts. Contractor shall monitor participant progress with training, document completion competencies and maintain copies of signed completion competency documentation and/or certificate of successful completion in participant files. 34