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• NOVELL ADMINISTRATION 4X,University of Arizona MARCH 1996
<br /> Obtained CNA Certification for Novell 4X in January 1997.
<br /> • SYSTEM ADMINISTRATION FOR MS SQL SERVER 7.0, DRA Software Training DECEMBER 2000
<br /> Successfully passed class examination.
<br /> • MASTERING VISUAL BASIC 6.0 FUNDAMENTALS,DRA Software Training JANUARY 2001
<br /> Successfully passed class examination.
<br /> • MASTERING VISUAL BASIC 6.0 DEVELOPMENT,DRA Software Training FEBRUARY 2001
<br /> Successfully passed class examination.
<br /> • CRYSTAL REPORTS 1,2 AND PROGRAMMING,DIM Software Training MAY 2001
<br /> Successfully passed class examination.
<br /> • SSRS REPORTING, Clear Canyon Technologies, Inc. MARCH 2013
<br /> Successfully passed class examination.
<br /> • ACCELA CERTIFICATIONS,Accela Inc./Accela, University
<br /> Successfully passed all the following class examinations
<br /> • BRONZE CERTIFIED IMPLEMENTATION PROFESSIONAL APRIL 2016
<br /> • ACCELA ASSET MANAGEMENT PROFESSIONAL SEPTEMBER 2017
<br /> • ACCELA EMSE SCRIPTING-LEVELS 1,2 AND 3 FEBRUARY,MARCH,APRIL 2021
<br /> • CIVIC PLATFORM FORM DESIGNER FOR ADMINS FEBRUARY 2021
<br /> • ACCELA CERTIFIED PARTNER LEVEL 1:ACCELA CITIZEN ACCESS MAY 2023
<br /> • ACCELA CERTIFIED PARTNER LEVEL 1:GIS MAY 2023
<br /> • ACCELA CERTIFIED PARTNER LEVEL 1:RECORDS AND MOBILE CONFIGURATION MAY 2023
<br /> • ACCELA CERTIFIED PARTNER LEVEL 1:USER EXPERIENCE CONFIGURATION MAY 2023
<br /> Accela Civic Platform Supplemental
<br /> • Effective and successful Project Manager of many Accela Land Management,Accela Asset Management
<br /> and Accela Licensing and Case Management projects,ranging in all sizes from one to eight departments
<br /> /modules, to assisting with only pieces of Accela managed projects(such as reports and/or training).
<br /> • Complete business process analysis, leading multiple work teams from various departments across
<br /> Enterprise wide agencies throughout the United States.
<br /> • Automate various functionality utilizing Event Scripting (both version 2 and version 3), Custom
<br /> Functions, Batch Processes and/or Expression Builder.
<br /> • Establish user setup/security design and implementation for all areas of the software solution.
<br /> • Creation/programming of many new process types for various divisions (building permit issuance,
<br /> violation tracking, subdivision processing, address issuance, planning processes, business licenses,
<br /> engineering processes, fire processes, gas well process, transportation processes, and others)for
<br /> jurisdictions all across the United States.
<br /> • Successfully managed numerous conversions of existing history data into newly created process, as well
<br /> as multiple migrations to the Civic Platform.
<br /> • Create custom new user and system manager documentation for processes and procedures,and manage
<br /> System Administrator and User Training sessions.
<br /> • Assist Accela Education/Accela U department with teaching core Civic Platform classes, such as Core
<br /> Team Training, Administrator Training, V360 Administrator Training, User Training, EMSE (both
<br /> version 2 and version 3), Accela Mobile Office Training, Database Schema Training, Report Writing
<br /> Training, Scripting, Data Mapping Tool Training and Accela Citizen Access Administration.
<br /> • Design and implement calendaring system within various products to effectively manage multiple
<br /> jurisdiction's inspection needs. Additionally designed calendars to manage Subdivision,Planning,and
<br /> other process meeting and process due date schedules.
<br /> • Manage and fulfill both internal and public reporting requests for data, using Access, Visual Basic,
<br /> Crystal Reports, SSRS and SQL queries to access the data requested.
<br /> • Define needs for additional functionality within the software,make necessary programming changes or
<br /> work with Accela, Inc. to define necessary assistance, supervise testing prior to implementation,
<br /> review/evaluate proper documentation and oversee implementation of new functionality.
<br /> • Accela Gold Certified Partner.
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