Item 15 - Approve Agreements for Agreements for On-Call Engineering Services

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Proposal For On -Call Water Resources Engineering Services determine resource requirements by division, office, and region. Our division and regional managers then shift resources and workloads as needed to meet all demand -supply needs. This cast -ahead process enables us to assign the staff and technical resources needed to complete each project on time and to our clients' satisfaction. Responsiveness and Cost -Effective Solutions Responsiveness is much more than proximity or distance from your office to the client's office. Responsiveness is providing the client with information on short notice. It's promptly returning phone calls. It's meeting the client's needs. And it's where Kimley-Horn excels. We put our client's needs first. When you call, we will be there. Our senior regional leaders are aware of the City's needs and have made a commitment to programming our firm's resources to give your projects a high priority. We strongly believe that Kimley-Horn's continuing success rests on the strengths of its day-to-day management, vision for the firm, emphasis on quality, and responsiveness to you, our client. We have worked with multiple public agencies on their on -call programs, so we understand importance of providing cost effective solutions in the early stages of design for the City's future projects. Over the last 55 years, the Kimley-Horn team has a proven record of performing on time and within budget. The key to our success in this area is managing the right resources at the right time. We emphasize project management using bi-monthly effort reports that give our project managers up-to-date staffing and expense information related to their projects. This information enables them to continuously monitor the status of project cost, cost control effectiveness, and schedule. Project Cost and Schedule Control Kimley-Horn has an excellent track record of completing projects within or very close to established budgets. The ability to control project costs and schedules throughout the progress of work is the result of a strong commitment to do so, a thorough understanding of the project, and incorporation of this understanding into project design drawings. The ability to control costs and schedules requires many of the same actions and attitudes. Strong communications and use of experienced personnel are two effective cost control mechanisms. Other critical elements play a key role in controlling costs and schedules: It is essential to develop a clear understanding of the project scope early in the process. A project budget is only as good as the clarity of the underlying scope. Be realistic from day one. The project team must be well -organized and exhibit good teamwork. Good communication is essential. A breakdown in communication can easily result in a failure in project control. These fundamental principles apply to the entire project team and the design teams' internal work effort. The strongest proof of Kimley-Horn's ability to meet schedules and manage project costs and controlling schedules is our high percentage of repeat clients, approximately 90%. Our Commitment to Quality At Kimley-Horn, quality is essential to all phases of a project lifecycle, including inception, planning, design, construction, and operations. Kimley-Horn measures the success of our quality by the following metrics: • Client satisfaction • Limited construction change orders • Construction costs near our engineers' opinion of costs • Project delivery within schedule and budget City of Santa Ana ' IWOC77003.22 Kimley> Horn 14