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_.aPPpppp� <br />1 <br />('st 1 <br />Ok 'S, 11 Proposal For <br />On -Call Water Resources Engineering Services <br />To achieve the above metrics, we actively implement our firmwide quality control and quality assurance <br />(QC/QA) policies and procedures on all of our projects. <br />ORIGINALIM <br />QUALITY FNSPORTATIOCHECK TRAFFICPLANNING <br />ARCHII <br />EL <br />REVISION BACKCHECK <br />DR <br />WATE <br />Q/A OVERSIGHT OF PROCESS <br />Quality of Scope and Schedule. Quality starts with a mutual understanding of project goals and <br />deliverables. Each task order will include a QC/QA manager a technical specialist, who provides senior - <br />level review of the scope of work, budget, and schedule before they are presented to the client. <br />Quality of Planning and Preliminary Engineering. We listen and tailor our projects to the <br />requirements of the end user. Where applicable, we coordinate closely with the ultimate user <br />throughout the life of the project. Our teams emphasize consensus building with the key project <br />stakeholders early, to aid in development of the basis of the design. We utilize proven tools to help <br />communicate and visually represent the end product, such as visual simulations, operational modeling <br />software, material boards, and architectural renderings. <br />Design Quality. The true test of the quality of a design occurs during construction of the project. <br />Anything missing from the design or ambiguity on the plans or in the specifications is found by the <br />contractor. Our goal is to minimize construction changes through a thorough and complete QC/ <br />QA process prior, to, and during the design. Kimley-Horn's quality control starts with experienced, <br />proficient professionals who know how to implement innovative, cost -saving ideas and employ project <br />management practices that have proven to be successful. Key parts of quality control during the design <br />process are field visits and site knowledge, understanding of regulatory and funding requirements, and <br />technical knowledge. <br />Project Construction Bids. Kimley-Horn's quality control measures focus closely on construction <br />estimates. Our team has extensive resources and recent experience that we combine with unit prices <br />taken from recent similar projects to create our engineer's opinion of probable construction cost. <br />The quality and accuracy of our estimates is the result of our early efforts to define basis of design <br />assumptions and identify technical methods. Reviews by senior technical staff help confirm the quality <br />of the estimate. <br />City of Santa Ana ' 1WOC77003.22 Kimley> Horn 15 <br />