Item 26 - Agreement with Allied Network Solutions, Inc. for Adobe Software and Subscription

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W 9 il W Elul lei servicenow 0000000000i ServiceNow Product Overview Effective Date: May 2, 2016 Google Maps ServiceNow may make Google Maps available for use with the subscription service. If Customer uses Google Maps, Customer agrees to the following terms: (i) Customer shall limit its use to 60,000 map views on an annual basis and additional use shall be purchased from Google subject to Google's terms and conditions, to which ServiceNow is not a party; (ii) Customer agrees, and shall cause its end users to agree, to Google's Maps Terms (http://maps.google.com/help/terms maps.html or a successor URL as provided by Google), the Legal Notices (http://www.maps.google.com/help/IegaInotices maps.html or asuccessor URL as provided by Google), and the Acceptable Use Policy (http://www.google.com/enterprise/earthmaps/legal/us/maps AUP.html or a successor URL as provided by Google); and (iii) Customer agrees that Google may use Customer data in accordance with its privacy policy and that Google may provide its maps services to Customer. Google Maps may not be available to Customer due to location availability and may not be available during Customer's entire subscription term. ServiceNow support and warranty do not apply to Google Maps. Graphical Workflow Provides the capability to automate multi -step processes within Customer's instance of the subscription service. Each workflow can manage a sequence of activities, such as creating records or running scripts, and the condition -based transitions between them. Customer is required to purchase Orchestration Core to orchestrate activities using the Graphical Workflow that interact outside Customer's instance of the subscription service. Knowledge Management Provides role -based tools to create, store, and publish information. Provides mechanisms for version control and approvals of documents in the review process. Live Feed Provides a place to post and sharecontent. Mobile Provides a customizable ServiceNow interface for mobile devices. On -Call Scheduling Enables creation of on -call schedules and escalation rosters. OpenFrame An interface technology that enables real-time communication channels such as telephone systems to be integrated into the ServiceNow Platform. Open Frame consists of UI elements as well as a set of APIs thatsupport exchange of events and data between ServiceNow and the communications system. Reporting Provides the capability to create and share reports and dashboards. RESTAPI Provides the ability to integrate external systems through REST APIs using standard respond codes, header information, pagination support and streaming data on requests. Service Catalog Displays a listing of the goods and services that Customer provides within the enterprise to its employees and contractors. Service Creator Provides capabilities for building no -code service catalog items. © 2016 ServiceNow, Inc. All rights reserved. ServiceNow confidential. ServiceNow and the ServiceNow logo are trademarks of ServiceNow, Inc. All other brand and product names are trademarks or registered trademarks of their respective holders.