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• A Trauma -Informed Approach <br />• Action and Work Planning <br />• Body, Mind, and Badge - A First Responder <br />Wellness Course <br />• Building a City Brand <br />• Building Effective Teams <br />• Building Personal and Professional <br />Resilience <br />• Building Professional Development Plan & <br />Network <br />• Building Tomorrow's Local Government <br />Leaders <br />• Building Trust and Respect <br />• Building Workplace Resilience <br />• Communication: E-mail and Written <br />Professional Protocols <br />• Communication Styles and Approaches for <br />Workplace Success <br />• Conflict Resolution <br />• Creating a Customer Service Experience <br />• Crisis Leadership <br />• Crisis Management <br />• Crucial Conversations <br />• Cultivating Staff Resilience in Law <br />Enforcement <br />• Dealing with Difficult Situations <br />• Effective Municipal Leadership; Navigating <br />City Hall & Building External Partnerships <br />• Ethics in Local Government <br />• Emergency Management Overview: NIMS, <br />SEMS and ICS <br />• First Responder Suicide Awareness and <br />Prevention <br />• First Time Supervisor/Manager Readiness <br />• LE and IPV: Collaborations for Improving <br />Responses to Victims of Violence <br />• Leadership at all Levels <br />• Leadership Communication & Crucial <br />Conversations <br />• Leadership Health and Wellness <br />• Leadership Readiness <br />• Leading Without Fear <br />• Leading Innovation Initiatives <br />• Leveraging Change: Operational <br />Enhancement Facilitation <br />• Management Perspective: Defining <br />Management Through the Lens of Leadership <br />• Organizational Alignment <br />• Organizational Culture Development <br />• Performance Review (Courses and <br />Facilitation) <br />• Performance Management and Data Analytics <br />• PTSI, Sleep Disturbances, and the Impact on <br />First Responder Safety and Wellness <br />• Public Speaking and Presentation Skill <br />Development <br />• Servant Leadership <br />• Situational Leadership <br />• Strategic Planning <br />• Stress Management <br />• Succession Planning <br />• Surviving First Responder Stress & Trauma <br />• Supervisor as Coach <br />• Time Management and Project Management <br />Excellence <br />• Trauma -Informed Interviewing <br />• Trauma -Informed Leadership <br />• Understanding Stakeholder Needs and <br />Perspectives <br />• Understanding Stress and Trauma <br />• Vicarious Trauma <br />• Why My Story Matters <br />• Workflow Assessments & Building Efficiency — <br />JACOB GREEN <br />1A11.11AT[S <br />PAGE 4 <br />