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Attachment B Information and Referral Network System — As a public information call center that provides information about local resources, we maintain comprehensive information about service providers of all types: national, state and local government, community based organization and faith based organization. We access our provider data from our network system that is set up ino our facility to access our internet based system called WebInform. To access this valuable information we want to expand our network system with the disaster database feature and code relevant resources related to disaster for ease in access. To do this database preparation which involves developing and updating records about services, we access and maintain the database through computers. For maintenance of disaster resources in our database and providing our referral services during small and large scale disasters 6 new desktop computers outfitted with windows XP software is requested. The expanded network system will be used for information and referral services our call center provides on a daily basis, they will be the key systems accessed for updating our database with disaster related resources and they will be used for training exercises related to disaster response within our operational system of service delivery. Prior utilization of this network system will ensure Call Center readiness with reliable equipment. Depending on the nature of the disaster and our operational adjustments, we want to be prepared for offering our service at remote locations as we did with OperationOC during the local Katrina evacuee response effort, as well as alternative site service delivery for overflow call volume from our existing facility. For preparation purposes, training and during remote or expanded service delivery 6 laptops that contain wireless connectivity capability (WiFi) or Hot Spot capability are being requested. Wireless connectivity to the existing server in our facility and to the server at our redundancy site will be installed. Laptops are easy to store, mobile and cheaper for preparedness of this level. Laptops will be loaded with the static disaster database each month and "exercised" by staff to ensure the equipment if function well and prepared if needed to be used during a full blown disaster. The laptops will also help support our Message Display System for visually displaying key updates in the call center for call handlers to see easily. Disaster Preparedness Kits — Basic disaster preparedness kits for office (flash lights, minor medical aid kit), plus disaster preparedness kits for core staff to have in cars at all time in event not able to come to main office — kit to include things such as basic office supplies, emergency contact list, Mutual Aid Agreement contacts for other county's, all supplies necessary to set up a field I &R service. If unable to come to our facility the need for this basic information is critical for promoting our efficiency in setting up remote service at either our redundant service site or at an alternative site based on the nature of the situation. Initial Disaster Database Coding — Many disaster related resources already exist in our comprehensive database, however more exist and new features will allow for coding each disaster related service into a focus page also called a static disaster database specific to resources needed during a disaster. These costs will contribute to the internal - system coding of the database resources necessary to develop the disaster database. This requires staff time; however it would be project specific for the coding of these resources. Staff time would be tracked specific to this task of resource identification, determination of the proper code to use which is part of an industry required coding set of resource codes, acquisition of new resources and updates to disaster related resources. Staff time would be provided in a final report along with a report on the number of services coded into the database as a deliverable to this award.