INFOR (US) INC. (FORMERLY LAWSON SOFTWARE) 2 - 2008

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LAWSmON City Responsibilities The City will be responsible for completing data validation testing to ensure accurate conversion of City's data. The City will be responsible for all system testing, or business process testing of enQuesta TM workflows and any modifications and interfaces identified in the Business Process Review period using City specific product configuration completed in product configuration. The City will be responsible for developing all test cases for all of their business processes and interfaces to serve as a basis for system testing. As testing issues are identified, the City will report issues in a timely manner and in writing to Subcontractor. The City is responsible for fully executing all test plans prior to the Simulation event. The City maintains primary responsibility for testing enQuesta functionality once deployed to the Train / Test environment. This includes the testing of maintenance releases during and after the Implementation. The City will stay within 2 releases of the current maintenance release. As a final step of the testing phase (at the end of the simulation), the City will be asked to approve the system functionality. Subcontractor Responsibilities Subcontractor will complete unit testing for product modifications and interfaces. Subcontractor will deliver a Test Plan. Details of this plan include a description, roles and responsibilities and an execution plan for the testing. Subcontractor will also provide the City with City business process test case examples and our standard test case template to help the City create their business process and interface test cases for system testing. As testing issues are identified, Subcontractor will report issues in a timely manner and in writing. Subcontractor will log and track all testing issues in a system called Test Track Pro (TTP). Document Outputs Test Plan Standard test case template 11. Reporting Portal Scope The implementation of the enQuesta Reporting Portal is targeted for "Go Live" in conjunction with the planned enQuesta implementation. The specific enQuesta Reporting Portal implementation scope includes: • Implementation of the enQuesta Reporting Portal including delivery and assistance publishing the enQuesta Reporting Data Model into the existing Crystal Reports XI environment. • Facilitation of the enQuesta Reporting 4 -day workshop. The first 2 days of the workshop will consist of training of the City's reporting personnel in the enQuesta Reporting Portal package. Training will consist of: • A general overview of the enQuesta Reporting Data Model • A review of the enQuesta Resource Center (eRC) and how to use the data dictionary functionality to find data elements • Hands -on exercises where Subcontractor will mentor the City's reporting personnel in the use of the tool SOW- SantaAna- 12Feb08 vFinal_v2.doc Confidential 81