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LAWS%ON <br />• Has a training organization that has training design and development skills <br />Lawson will provide the development effort and staffing to support the initial development of the end user <br />training materials for up to 100 processes using Learning Accelerator. <br />The development includes: <br />• 100 step -by -step Microsoft Word documents used as the hands -on activities organized into lessons. <br />• 100 interactive (Try Me) simulations created using Learning Accelerator. <br />• 100 non - interactive — movie (Show Me) simulations created using Learning Accelerator. <br />It is assumed that the end user training will be conducted using the Try Me simulations. Students can perform <br />the Try Me simulations multiple times to help ensure learning thru repetitive practice. In addition, to <br />accommodate most adult learning styles, demonstration Show Me simulations will also be available to the <br />learners. <br />Lawson will conduct a Learning Accelerator Strategy and Design Workshop at the initiation of end user training <br />development and provide one knowledge transfer session at the conclusion of end user training development. <br />As a result of this joint effort, the City team can gain knowledge and practical experience with the Learning <br />Accelerator tool and development process. The City can further use this knowledge and experience to continue <br />end -user training efforts for Lawson and non - Lawson applications. <br />End User Training Scope: <br />Task <br />Involvement <br />..- <br />The intent of end -user training is not to <br />simulate everything but rather the key <br />The City and Lawson <br />mission critical processes that need to <br />Evaluate current <br />processes and users <br />consultants evaluate current <br />be performed. The City will conduct a <br />survey of the application suite(s) to <br />processes and users <br />determine the key roles, lessons, <br />concepts, and simulations that need to <br />be developed to support the project. <br />Lawson Learning conducts a <br />Learning Accelerator <br />workshop for the City <br />Two to three days <br />strategy and planning <br />implementation team and <br />workshop <br />training organization <br />designers and developers <br />Learning Accelerator <br />Lawson Learning conducts <br />developer training <br />training for the City training <br />Three to four days <br />organization designers and <br />developers <br />Task Involvement Scope <br />SOW- SantaAna- 12Feb08 vFinal v2.doc Confidential 41 <br />