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(9) <br />of Services (Above). <br />c. Agreement Statement <br />Proposal shall include a statement outlining your concurrence or concerns with any <br />and all provisions as contained in EXHIBIT II — Sample Agreement of this RFP (if <br />any). <br />d. Firm and Team Experience <br />Proposal shall include a profile of the firm's experience including the following: <br />A general description of the firm, including size and number of employees <br />working directly with the City on this agreement. <br />ii. Firm's nearest address serving the City of Santa Ana and headquarters <br />address. <br />iii. Name and contact information of the supervising Project Manager/Principal <br />Agent, to be assigned to the agreement. The Project Manager/Principal <br />Agent shall be the primary contact person to represent your firm and will be <br />the person to conduct the presentation, if invited to an interview. <br />iv. Resumes for all key staff proposed describing relevant experience. <br />V. Provide work samples, links, and/or screenshots of similar solutions <br />Proposer has successfully implemented at two other similar municipal <br />agencies. <br />e. Proposed Work Plan <br />Proposal shall include a statement demonstrating the firm's understanding of the <br />Scope of Services. <br />Additionally, proposed work plan shall include Proposers': <br />i. Provide a detailed description of the Work plan, Approach, and Timeline that <br />you propose using to meet the objectives described in the Scope of Work.; <br />ii. Suggestions or special concerns the evaluation committee should take into <br />consideration (if any); <br />iii. Describe the process to be used and the deliverables to be produced <br />iv. Describe the staffing and time frames involved in performing each element of <br />the Scope of Work. Specify the level of involvement, specific tasks, and <br />estimated hours you will require from the City (or end -users). <br />f. References: Attachment B — References shall be submitted for similar projects <br />performed for state and/or similar government clients. <br />2. Cost Proposal <br />a. Provide a total Project Cost for the Work Plan and Timeline referenced in Section 1.e <br />(Proposed Work Plan). For each primary element or milestone of the Work Plan, detail <br />the staff required, their hourly rate, and estimated hours Proposer shall not include <br />rate ranges or averages. <br />City of Santa Ana RFP No. 23-165 Page 9 of 196 <br />