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Exhibit A Scope of Work – Graviton Consultant Agreement <br /> 37 <br />Table: Business Process Track Deliverables <br />Deliverable Acceptance Criteria WBS ID City Role Graviton Role <br />Chart of Account <br />Design <br />This deliverable will be the first installment of <br />the Chart of Accounts design document. The <br />COA design document will encompass both <br />General Ledger and Projects Chart of Account <br />design. <br />2.2.0 Phase 2 ERP The City will review <br />deliverable content, <br />provide feedback, and <br />approve deliverable work <br />products. <br />Graviton will be responsible <br />for generating deliverable <br />content and submitting <br />deliverable work products <br />for approval. <br />Business Process <br />Maps and Use <br />Cases <br /> <br />An inventory of business process maps and use <br />cases representing a comprehensive set of <br />Oracle Cloud best practice business processes <br />will be initiated during the plan stage and <br />maintained throughout the completion of the <br />project. Business process maps are swim lane <br />diagrams depicting integrated business <br />processes across stakeholders. Use cases will <br />include step-by-step sequence of tasks to <br />complete the associated business process. <br />Business process maps and use cases will evolve <br />over the life of the project with new business <br />process maps and use cases added, and existing <br />business process maps and use cases updated at <br />each step in the business process track. <br />Completed business process maps will become <br />the basis for application security and workflows, <br />as well as business process overviews to be <br />included in end user training content. <br />Completed use cases will become the basis for <br />both system and user acceptance test scenarios <br />as well as end user training content. <br />1.2.1 Phase 1 HCM <br />2.2.1 Phase 2 ERP <br />The City will review <br />deliverable content, <br />provide feedback, and <br />approve deliverable work <br />products. <br />Graviton is responsible for <br />assembling and submitting <br />the Business Process Maps <br />and Use Cases deliverable. <br />Graviton will be responsible <br />for generating deliverable <br />content and submitting <br />deliverable work products <br />for approval. <br />Cloud Business <br />Process <br />Familiarization <br /> <br />Graviton’s project team members will perform <br />an initial demonstration of Oracle Cloud <br />applications for the purpose of familiarizing the <br />City's project staff with the native business <br />processes included with the software. These <br />sessions will be the City project team members’ <br />1.2.2 Phase 1 HCM <br />2.2.2 Phase 2 ERP <br />The City is responsible for <br />coordinating City team <br />members’ participation in <br />the Cloud Business Process <br />Familiarization sessions. <br />Designated City project <br />Graviton is responsible for <br />preparing and leading the <br />Cloud Business Process <br />Familiarization sessions. <br />Graviton will generate work <br />session content and ensure <br />  <br />  <br />City Council 16 – 54 8/5/2025