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Long-Term Solutions to Short-Term Rentals 2024-2025 Orange County Grand Jury Page 7 Figure 1: A single residence may appear on multiple websites. How Cities Manage STRs In nearly every city, short-term rentals are regulated by ordinances that define operational rules, establish fees for licensing and violations, and outline the appeals process. Often these rules include disclosure to neighbors, a “Good Neighbor Policy” brochure for the renter, parking and garbage policies, and quiet hours for the neighborhood. An emergency contact who would be readily available to respond to a complaint is typically required. City ordinances may define who can own and operate an STR. Cities may limit operation to the primary homeowner or renter, or they may allow investors who own multiple STR properties. The Grand Jury observed the following STR models: Table 2: Models of short-term rentals Hosted/Shared Housing Owner must be on the property/in house Primary Housing Rentals of an owner’s primary residence are permitted Unrestricted No restrictions on ownership (income- producing property) The Hosted/Shared model is when a homeowner or renter with an extra room rents it out for fewer than thirty days. The host stays at the property during the guests’ stay, either in the house or in an on-property Accessory Dwelling Unit (ADU). The Primary Housing model is when the host rents out their principal home but is not present on the property. Unrestricted STRs are income-producing properties, often owned by corporations and managed by property management companies. 123 Your Street VRBO.com airbnb.com Zumper.com HomeAway .com Booking.com holidayhomes.com vacasa.com evolve.com avantstay.com agoda.com flipkey.com casamundo.com 9flats.com onefinestay.com City Council 10 – 9 8/5/2025