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HA Item 3 - Purchase Order to Insight Public Sector, Inc. for MRI / HAPPY Software PHA Pro Housing Authority Management Software (Specification No. 26-016)
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HA Item 3 - Purchase Order to Insight Public Sector, Inc. for MRI / HAPPY Software PHA Pro Housing Authority Management Software (Specification No. 26-016)
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5/13/2026 12:14:51 PM
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5/13/2026 12:09:56 PM
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City Clerk
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Community Development
Item #
HA 3
Date
5/19/2026
Destruction Year
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Insightrs - <br /> Cobb County, Georgia <br /> Technology ••uct Solutions and Related Services <br /> Insight Response: <br /> Insight confirms that we will train our national sales farce on the Master Agreement, and that the <br /> training will include 1) key features of the Master Agreement, 2) working knowledge of the solicitation <br /> process, 3)awareness of the range of Public Agencies that can utilize the Master Agreement <br /> through OMNIA Partners, and 4) knowledge of benefits of the use of cooperative contracts. <br /> Upon contract award, our SLED sales teams will participate in mandatary training on the new <br /> contract, including all details on our corporate, pricing, and sales commitments. On a continuing <br /> basis, extensive training on the OMNIA Partners contract will be provided to all new sales and <br /> support staff before entering the sales floor. Additionally, we will provide annual refresher trainings to <br /> our sales, services, and support teams so they remain current and focused on our primary offering. <br /> Every Insight teammate who works with public sector clients must go through a series of specific <br /> trainings to ensure that the teammate understands not only the public sector client but also <br /> acknowledges that they will adhere to all applicable laws, regulations, and policies that are <br /> involved with providing service to a client in the public sector, including our contracts. <br /> Training sessions are handled by Insight's Learning & Development and Compliance Teams. We <br /> drill down to the individual teammate's responsibilities and specific client base to ensure he or she <br /> understands the contracts that will be supported by the teammate. <br /> G. Provide the name, title, e-mail and phone number for the person(s)it-ho ivill be responsible for: <br /> i. F-recutive Support <br /> ii. Marketing <br /> iii. Sales <br /> iv. Sales Support <br /> V. Financial Reporting <br /> vi. Accounts Payable <br /> 14i. Contracts <br /> Insight Response: <br /> Insight's OMNIA team is as follows: <br /> i. Executive Support: Scott Friedlander, Senior Vice President— Public Sector, <br /> scott.friedlanderO,insight.com, 703.594.8129 <br /> ii. Marketing: Kathy Kramer, Marketing Manager, katherine.kramerainsight.com, <br /> 937.415.9427 <br /> iii. Sales: Erica Falchetti, Sr. SLED Market Leader— Capture & Business Development, <br /> erica.falchettia-insight.com, 480.333.3071 <br /> iv. Sales Support: Tone Tuskan, Manager—SLED Client Operations, <br /> tone.tuskana.insight.com, 509.742.2283 <br /> v. Financial Reporting —Virginia Mace, SLED Compliance Specialist, <br /> sled reporting a7insight.com, 480.333.3068 <br /> vi. Accounts Payable —Virginia Mace, SLED Compliance Specialist, <br /> sled reportingainsight.com, 480.333.3068 <br /> vii. Contracts — Brittany Dunaway, Manager—SLED Compliance, sledcontracts(&insight.com, <br /> 480.366.7029 <br /> 10/13/2022 Request for Proposal Response#23-6692 Page 150 <br />
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