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4.3 Questions Regarding this Request for Proposal (RFP) <br />Requests for information, technical questions, questions regarding this RFP or the process <br />may be directed to: <br />Tom Gergen <br />Manager of Information Services <br />Information Services Division <br />phone: 714-647-6958 <br />email: tgergen@santa-ana.org <br />Address: City of Santa Ana <br />Information Services (M-12) <br />P.O. Box 1988 <br />20 Civic Center Plaza <br />Santa Ana, CA 92702 <br />Attn: Tom Gergen <br />Questions regarding this Request for Proposal should be directed only to the person <br />designated above. Do not contact any other City employee or official regarding this RFP <br />5.0 CONTENTS OF PROPOSAL <br />Proposals submitted in response to this RFP will consist of the following Sections: <br />Section # Proposal Parts <br />1. A transmittal letter [optional] <br />2. A proposal response form <br />3. A price proposal form <br />Each of the substantive components is discussed in more detail below. <br />5.1 Section 1. Transmittal Letter/email [optional] <br />May contain any introductory information at the Proposers discretion. <br />5.2 Section 2. Proposal Response Form <br />A Proposal Response Form for the service proposal has been provided in Appendix A. <br />Proposers must complete this provided form or submit a separate response which <br />addresses each and every item on the form. <br />This proposal is intended to provide the City with an understanding of the Proposer's <br />qualifications and ability to provide the specific services and support sought by the City <br />(see Section 2). <br />5.3 Section 2a. Pricing Form <br />A Pricing Form for the Proposer's price proposal has been provided as Appendix A, <br />Section 2a. Pricing Form. <br />City of Santa Ana Page 12 of 39 <br />Exhibit A <br />