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7) MERCHANT must retain the itemized bill and signed Agreement for a minimum of six (6) months after the transaction
<br />date.
<br />B. MERCHANT agrees to do the following for MasterCard transactions:
<br />1) accept all MasterCard CARDS,
<br />2) obtain a card imprint;
<br />3) complete a SALES DRAFT with one of the following typed or legibly printed on the signature line: telephone order
<br />("TO"), mail order ("MO") "PO," "Guaranteed Reservation/No Show," "Signature on File-Express Check-out," or
<br />"Advance Deposit;"
<br />4) retain and make available to the acquirer upon request the customer's written request to the MERCHANT for pre-
<br />authorization; and
<br />5) not deliver goods or perform services covered by a pre-authorization after receiving notification that the pre-authorization
<br />is canceled or that the MasterCard card covered by the pre-authorization is not to be honored.
<br />C. MERCHANT agrees to do the following for Discover transactions:
<br />1) If MERCHANT offers priority check-out services, MERCHANT must comply with the following requirements: (i) require
<br />the cardholder to sign the registration card at the time of check-in acknowledging responsibility for all charges, and
<br />obtain an authorization for the estimated amount of the accommodations at check-in; (ii) complete a SALES DRAFT at
<br />check-out by entering the total amount of charges incurred during the stay, including restaurant bills, telephone charges,
<br />convenience bar charges, missing item fees and miscellaneous expenses; (iii) write the words "Priority Check-out" on
<br />the cardholder signature line of the SALES DRAFT; (iv) obtain a final authorization code for any additional amounts from
<br />the check-in estimate to equal the total amount to be billed to the cardholder by following the normal authorization
<br />procedures; and (v) mail (at the address shown on the registration card) or otherwise deliver a copy of the SALES
<br />DRAFT and the itemized lodging bill (portfolio) to the cardholder within seven (7) calendar days of check-out.
<br />23.3 T&E Advance Deposit Service: MERCHANT agrees to:
<br />A. accept all VISA CARDS;
<br />B. obtain the cardholder name, account number, expiration date on the card, telephone number, mailing address, scheduled
<br />date of arrival/embarkation/rental, and intended length of stay/term/rental;
<br />C. determine the Advance Deposit amount, which is the cost of the intended length of stay, cost of the cruise, or cost of the
<br />intended term of rental, not to exceed fourteen (14) days;
<br />D. apply the deposit amount to the total obligation;
<br />E. provide: (1) reservation confirmation code to the cardholder advising that it be retained, (2) advance deposit amount, and (3)
<br />cancellation policy requirements;
<br />F. advise the cardholder the accommodations will be held according to the reservation and provide written confirmation if
<br />requested;
<br />G. advise the cardholder that MERCHANT will retain the deposit amount if the cardholder has not canceled the reservation
<br />within the specified timeframes;
<br />H. MERCHANT must not charge for a no-show transaction;
<br />I complete the SALES DRAFT including Advance Deposit amount, cardholder name/
<br />mailing address/telephone number/account number, expiration date, the words "Advance Deposit" on the signature line,
<br />confirmation code, scheduled date of arrival/embarkation/rental, and the date and time the cancellation privileges, if any,
<br />expire without forfeiture;
<br />J follow normal Authorization procedures;
<br />K. mail a SALES DRAFT copy and cancellation policy to the cardholder within three (3) business days of the SALES date;
<br />L accept all cardholder cancellations within the time limits specified by MERCHANT;
<br />M. upon cancellation, MERCHANT shall complete a Credit Transaction Receipt with the information set out in I above and
<br />including the cancellation code. MERCHANT must deposit the Credit Transaction Receipt within five (5) days of the
<br />transaction date and mail a copy to the cardholder within three (3) days of the transaction date of the Credit Transaction
<br />Receipt;
<br />N. for a lodging MERCHANT, if the reserved accommodations are unavailable, the MERCHANT must provide the cardholder
<br />the following services without charge: refund the entire Advance Deposit amount, provide a copy of the Credit Transaction
<br />Receipt to the cardholder, comparable accommodations at an alternate establishment for the number of nights specified in
<br />the reservation not to exceed fourteen (14) nights or until the reserved accommodations become available, two (2) three (3)
<br />minute telephone calls, message forwarding to the alternate establishment, transportation to the alternate establishment and
<br />return to the original establishment and if requested, daily transportation to and from the alternate establishment and the
<br />MERCHANT location, and
<br />0. for a car rental MERCHANT, if the reserved vehicle is unavailable, the MERCHANT must provide the cardholder the
<br />following services without charge: refund the entire Advance Deposit amount and provide a comparable vehicle for the
<br />number of days specified in the reservation, not to exceed fourteen (14) days or until the reserved vehicle becomes
<br />available.
<br />23.4 T&E Cash Disbursement Service: MERCHANT may make cash disbursement to a registered VISA Gold or Platinum cardholder
<br />under the following conditions:
<br />A cardholder indicates at registration the intent to pay for services with a VISA CARD,
<br />B. before disbursement, the MERCHANT reviews positive identification, and if permitted by applicable law, records type and
<br />number on the SALES DRAFT;
<br />201108 MTPA Terms and Conditions Page 16 of 35 CONFIDENTIAL
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