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C. MERCHANT completes an eighty (80) column Cash Disbursement SALES DRAFT or a fifty-one (51) column Cash <br />Disbursement SALES-T&E that includes the cardholder's positive identification or a Cash Disbursement Record; <br />D. MERCHANT does not disburse more than two hundred fifty dollars ($250.00) during the cardholder's stay. Cash availability <br />may limit cash disbursements; and <br />E. MERCHANT must not include any additional fees or charges except taxes or charges imposed by law on the transaction <br />amount. <br />23.5 Visa Reservation Service: Any MERCHANT who accepts CARDS to guarantee reservations must do so in accordance with the <br />following requirements: <br />A. MERCHANT must accept all VISA CARDS; <br />B. MERCHANT will obtain the cardholder's account number, expiration date, and name embossed on the CARD. MERCHANT <br />must quote to cardholder the rate of reserved accommodation, MERCHANT name and address, and the Confirmation Code <br />advising that it be retained. Advise the cardholder that if he/she has not checked in by checkout time the following day after <br />his/her scheduled arrival date or the reservation was not properly canceled, the cardholder will be billed for one night's <br />lodging plus applicable taxes. If requested, the MERCHANT will provide a written confirmation with the above information <br />including the VISA Reservation Service provisions relating to the cardholder's obligation, and any other reservation details; <br />C. MERCHANT must accept all cancellations prior to the specified time. The MERCHANT must not require more than seventy- <br />two (72) hours cancellation notification prior to the scheduled arrival date. But, if the cardholder makes the reservation within <br />seventy-two (72) hours of the scheduled arrival date, the cancellation deadline must be no earlier than 6:00 p.m. on the <br />arrival date. If the MERCHANT requires that the cardholder cancel before 6:00 p.m. on the arrival date, the MERCHANT <br />must mail the cancellation policy to the cardholder; <br />D. if the reservation is properly canceled, MERCHANT must provide a cancellation code and advise the cardholder to retain it. <br />If requested, MERCHANT must mail a confirmation of cancellation that includes the following: cardholder name, account <br />number, card expiration date, cancellation code, and details related to the canceled reservation; <br />E. if cardholder has not claimed or canceled the accommodation by the specified time, the room(s) must be held available in <br />accordance with the reservation until checkout time the following day. MERCHANT may then complete a SALES DRAFT for <br />one night's lodging plus applicable tax, indicating the cardholder's account number, expiration date, and name embossed on <br />the CARD and the words "No Show" on the cardholder signature line. MERCHANT must obtain an authorization code for the <br />no show transaction; and <br />F. if guaranteed accommodations are unavailable, MERCHANT must provide cardholder with comparable accommodations for <br />one night at another establishment, transportation to the location of the alternative establishment, and if requested, provide <br />cardholder with a three (3) minute telephone call and message forwarding to the alternate establishment. These services <br />shall be provided at no cost to cardholder. <br />24. Pre-authorized Health Care Transactions: <br />24.1 MERCHANTS accepting Pre-authorized Health Care Transactions must have the cardholder complete an order form containing <br />the following: <br />A. a request for the services to be charged to the cardholder's account; <br />B. assignment of insurance benefits to the MERCHANT; <br />C. authorization for the MERCHANT to charge the cardholder's account for only that portion of the bill subsequent to <br />MERCHANT's receipt of any applicable insurance payment; <br />D. duration of time, not to exceed one (1) year, for which permission is granted; and <br />E. if the Pre-authorized Health Care Transaction is renewed, the cardholder must provide an updated order form. <br />24.2 MERCHANT must: <br />A. retain a copy of the order form during the period it is in effect; <br />B. provide a copy of the order form upon TMS's and/or BANK's request; <br />C. type or print the words "Pre-authorized Health Care" on the signature line of the SALES DRAFT; and <br />D. submit a SALES DRAFT within ninety (90) days of the service date and request authorization for the amount due upon <br />receipt of notice of adjudication from the cardholder's insurance company. <br />24.3 MERCHANT must not complete a Pre-authorized Health Care Transaction after receiving a notice of cancellation from <br />cardholder, TMS, BANK, or if the MERCHANT receives a decline response. <br />25. Visa Supermarket Program: <br />25.1 Any MERCHANT that wishes to participate in the VISA Supermarket Incentives Program must first obtain a Supermarket <br />Incentives Agreement from TMS AND BANK. <br />26. Electron Card Program: <br />26.1 MERCHANT may accept Electron Cards. If a MERCHANT chooses to accept Electron Cards, it must accept all Electron Cards <br />when properly presented and process all transactions as Electron Card transactions. <br />27. Automated Fuel Dispenser ("AFD") Program: <br />27.1 When an AFD transaction takes place, the card must be present and the entire, unaltered contents of either track 1 or track 2 of <br />the magnetic stripe must be read and transmitted along with a value of "90" in the POS entry mode code field. <br />27.2 The MERCHANT name, city, state, and zip code of the actual station location where the transaction took place must be included <br />in any authorization or clearing message. <br />27.3 A transaction receipt must be produced and the transaction must be cleared within 2 days of the transaction date. <br />27.4 MERCHANT must obtain an authorization for the exact amount of the transaction or use the Status Check Procedure that <br />requires the MERCHANT to request an authorization for no more than one dollar ($1.00). <br />201108 MTPA Terms and Conditions Page 17 of 35 CONFIDENTIAL