SANTA FE BUILDING MAINTENANCE SERVICES 1 - 2014

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attending safety seminars, are just some of the ways Santa Fe insures employee and customer. safety, Having a safe work place is what Santa Fe has obtained at least for the past 10 years., This is something that we are very proud off. We want our work sites to be a pleasant and safe environment for customers and employees alike, This seven step quality control program is what Santa Fe Building Maintenance utilizes to instill and maintain quality control within its work force. Hopefully this will give the City of Santa Ana Police Department a clear understanding of Santa Fe's quality control program, Implementation of the Quality Control Program for the City of Santa Ana Police Department. Now that you have a better understanding of Santa Fe Building Maintenance Quality Control Program, and implementation plan has been designed for the facilities of the police department. Santa Fe will use a team of quality control. trained personnel, in order to inspect the facilities; The Plan will consist of the following: 1. Weekly inspections (by on -Site Supeivisor') 2, Monthly Inspections (by Quality Control Personnel) 3• Santa Ana Police Department Facilities Management feedback 4, Reports 5, Incentives ds Enforcement Santa Fe will assign an on -,site Supervisor to perform supervision and to handle all aspects of the cleaning services; all employees (,anitorslpdineipal eustvdians) will report to this lead person. With a dedicated Account Supervisor and an on -site Supervisor serving has a central contact point to all field employees, Santa Pe will be capable of making a "quick response" decision without consulting our main office and most emergency situations would be handled in a timely manner.. Weekly site inspections will be conducted by the On-site Supervisor assign to the facilitie& The weekly inspections will assure that employees complete their daily �4z weekly assign tasks at a safe and timely manner at the end of each week. on -site Supervisor will also monitor that all task are completed as mentioned in section 5.3 through section 5.3.34 "Specific Maintenance Tasks ". Any major deficiencies that are found on the weekly & daily inspections shall be corrected the next working day. If assistance is needed to correct any deficiency, support will be available from the Area Supervisor, our Office and other Supervisors and Staff available in the area. Random monthly site inspections will be conducted by a team compose of one or more supervisors who will meet with the Santa. Ana Police Department assign. representative, Their site visits will be as required by the City Of Santa Ana Police Department or during 19