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A G/L batch is created whenever an enQuesta update is run, The G/L Batch Inquiry Drill Down <br />lets you: <br />• View all the different enQuesta Account Type /Account Code charge combinations <br />(reference numbers) comprising the selected G/L batch's charges. <br />• Within each charge reference number, view all G/L account codes and their <br />corresponding debits or credits, This also normally displays in relevant G/L journals. This <br />normally displays in relevant G/L Journals. <br />• Cross check for each reference number charge the total of G/L debits or credits vs. the <br />total of corresponding CIS History transactions (such as Billing History or Cash History <br />transactions). These should have opposite signs and net to zero. <br />• Download /open a CSV file providing an account -by- account breakdown of all the <br />enQuesta CIS history transactions for a selected reference number within the selected <br />G/L batch. <br />• Automated balancing spread sheet is available during all updates that affect GL Control <br />accounts. Also, the user can be notified if the trial balances for A/R and Deposits are <br />not in balance with the General Ledger. <br />Deposit Transfers <br />The enQuesta Work Order programs were modified to provide additional functionality for <br />Deposit Transfers. When a customer moves from one premise to another within the utility's <br />service area, an additional deposit amount can be required, if warranted. <br />A few specifics: <br />• enQuesta work orders will now calculate the deposit increases /decrease when a <br />customer moves from one premise to another. The work order will display the minimum <br />increase, calculated deposit amount, deposit transfer amount and new deposit amount <br />and refund amount. <br />• enQuesta now distinguishes between "Current Billed Deposits" vs. "Past Due Billed <br />Deposits ". <br />• The payment priority now has a new option added for "Past Due Deposits ". This <br />will allow payments to be applied to "Billed Past Due" deposits vs "Current Billed <br />Deposits <br />• The collections process has an option to include "Past Due Deposits ". <br />• The "Auto Deposit Refund" now allows for account selection based on credit score. <br />• The "Auto Deposit Increase" now selects account for increased deposit based on credit <br />score. <br />The work order system has new validation to ensure deposits are transferred and refunded <br />correctly and are kept in balance. <br />Work Order Inquiry <br />Leveraging the framework established with the Advanced Search, enQuesta v4.5 includes a <br />new "Work Order Inquiry" Search. This supports the ability to search for specific ranges of <br />Work Orders Numbers, Routes, and Cycles in a dynamic, auto - filtering fashion. Work order <br />search enables you to quickly look up — across all enQuesta accounts — all the work order <br />records for any particular: <br />• Route or cycle (or one or more ranges of routes of cycles) <br />• Work order year <br />City of Santa Ana - enQuesta Upgrade Statement of Work <br />Page 8 of 32 Proprietary and Confidential to Systems & Software, Inc, 2/16/2016 <br />Document subject to the California Public Records Act <br />