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City of Santa Ana N _ Scope of Work Solid Waste Consulting Services Subtask 1G: Prepare for and Conduct Proposers' Conference We will schedule, along with City staff, a proposers' conference to be conducted shortly after release of the RFP. Potential proposers will have an opportunity to receive clarification of any issues and ask questions at this conference. We will also accept written requests for clarification until a set deadline. We recommend that contact between proposers and the City be controlled and will suggest methods to do so, based on City staff and City Council's desired level of interaction with proposers. Subtask 111: Prepare Addenda We will prepare written responses to questions posed at the proposers' conference, or submitted in writing, and prepare any necessary addenda arising from issues posed at the proposers' conference. All questions and responses shall be made available to all proposers in attendance at the conference. TASK 2: Review and Evaluate Proposals Subtask 2A: Review Proposals for Completeness We will perform an Initial review of each proposal submitted for compliance with the City's RFP requirements and consult with City staff regarding the handling of incomplete proposals. Subtask 28: Evaluate Complete Proposals The specific criteria for which we evaluate the complete proposals will be developed using input received from City staff and the City Council. Based on our experience In other cities, we anticipate evaluating the proposals based on the following criteria: • Exceptions taken to the terms and conditions of the draft agreements; • Proposed total compensation (rate revenue), based on the rates included in the financial section of the proposal; • Experience of the proposers in providing the requested services In other jurisdictions, based on information contained in their proposals; • Financial resources of the proposers, based on information contained in their proposals; and, • Unique proposal featuresthat exceed the RFP's minimum requirements. Subtask 2C: Evaluate Proposed Rates and Operating Assumptions, Perform Fiscal and Rate Analysis We will evaluate the proposed rates and rate revenue, supporting costs, number of route hours, diversion plans and other submitted operating assumptions for reasonableness. We will review each proposers' fiscal stability based on key financial ratios, ability to provide required insurance and performance sureties, and the financial impact of the growth necessary to assume servicing these contracts. We will present the overall impact of the proposed rate revenue on the City and its rate payers, as well as noting the impact to rate payers at common service levels. It is important not to focus on just a few low rate categories, without determining whether other customers will be similarly Impacted. September 10, 2019 Page 2 HF&H Consultants, LLC