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Advantage Services <br />Software Support and Updates <br />Siemens will provide you with software and documentation updates to your existing Siemens software as they <br />become available (approximately annually). Included is onslte training to familiarize you with the new features <br />and their associated benefits. These updates deliver the benefits of Siemens Industry, Inc, commitment to <br />compatibility by design, a commitment unique In our industry. Workstations covered under this service are <br />Itemized in the Listof Maintained Equipment. (Upgrades to PC's and related workstation hardware are excluded <br />unless specified elsewhere.) <br />2,2 HVAC CONTROL SERVICES — Pneumatic <br />2.2,1 Technical Support Services <br />Preventive Maintenance <br />Pneumatic controls can drift out of calibration with changes In mechanical component performance, building use, <br />and climatic conditions. Siemens will provide preventative maintenance in accordance with a program of standard <br />routines that include calibration as determined by our experience, equipment application and location. The <br />equipment included under this service is itemized in the List of Maintained Equipment in this service agreement, <br />Pneumatic Controls Inspection <br />We will inspect the pneumatic controls in your facility, and will document any portions of the system that are not <br />functioning properly. The equipment Included under this service is itemized in the List of Maintained Equipment in <br />this service agreement. A regular and thorough inspection can help in identifying pneumatic control problems, <br />that when corrected, will extend equipment life, reduce energy consumption, and reduce the risk of costly and <br />disruptive breakdowns. <br />Customer Directed Support <br />With Customer Directed Support, Siemens will provide a mechanic or pipefitter who will work under your direction <br />for up to 16 hours per year. The intent of this service is to offer trained and experienced labor assistance in <br />completing a special project, or to meet a facility objective. Specificjob responsibilities, goals, work hours and <br />other associated deliverables of this service are listed in the Appendix section of this service agreement. <br />Siemens Industry, Inc. 3/24/2015 Page 6 <br />